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Virginia Mason is working with federal and local law enforcement agencies in an investigation of a large, organized identity theft ring operating in the region. The criminal investigation confirmed that several local companies were impacted. Virginia Mason has contacted all the known patients whose identification may have been illegally accessed, and is providing them with credit restoration services. The investigation is ongoing and we don’t know if others will be identified.

We respect the privacy rights of patients, and our staff is constantly focused on protecting patient information. We are disappointed that these individuals have compromised the trust our patients place in us.

Virginia Mason has secure systems in place to protect our patient information. This was a crime and an unlawful breach of our patient information. We are thoroughly reviewing this event to determine ways to further safeguard our patients’ information.

--Patti Crome
Senior Vice President and Clinic Administrator

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