For Visitors

COVID Safety Poster

Important Patient & Visitor Facility Information

To ensure our facilities are safe places, face coverings must be worn at all times. Learn more about clinic and hospital visits.

Our goal is to make your visit as pleasant as possible. Visitors to Virginia Mason Hospital and the Seattle Main Campus will find a wide range of accommodations, dining options and amenities on or near our campus. If there is anything we can do to make your visit more comfortable, please ask any member of our team or contact Patient Relations at (206) 223-6616.

You may contact a patient in the hospital by calling (888) 862-2737 or by sending a free email message.

Accommodations & Amenities

Virginia Mason operates two hotels located adjacent to our campus, keeping you close to your loved ones in the hospital or allowing you some privacy during ongoing care and recovery. Many of downtown Seattle's best hotels are also only a short distance away.

Virginia Mason hospital also offers many amenities including:

  • Cash machines
  • Chaplaincy service and non-denominational chapel
  • Interpretation services
  • Room service for patients and visitors
  • Valet parking
  • Wheelchairs
  • Wireless Internet access

Cafeteria and Dining Options

From room service to the Virginia Mason Four Seasons Café, the Rhododendron Café (Temporarily Closed) and neighborhood restaurants, a variety of delicious dining options are available to you while visiting Virginia Mason.

Gifts and Flowers

Located near the cafeteria on the fourth floor of the hospital, the gift shop offers a wide selection of gifts, jewelry, flowers, cards, toys and magazines.


Virginia Mason is a proud sponsor of CaringBridge, a charitable nonprofit organization providing free websites that connect families and friends when someone is facing a serious health event, care and recovery. Learn more.

Lost and Found Items

All lost and found items are inventoried and stored by Security Services. All inquiries are addressed in the order received and as soon as a representative can investigate the inquiry. All lost and found items are kept for 30 days. After that time items unclaimed are donated to various charities.