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SEATTLE — (Jan. 28, 2019) – Virginia Mason has begun equipping its physicians, nurses and other clinical team members with a smartphone app many believe can help save lives by quickening communications between ambulance crews in the field and doctors in the hospital emergency department.

Emergency medical technicians (EMTs) with American Medical Response ambulance service are scheduled to begin using the technology soon, and others may follow. AMR is one of several ambulance companies providing emergency medical transports to Virginia Mason.

“We are excited to implement this new technology,” said AMR Seattle Regional Director Mike Andrews. “Pulsara will help our caregivers communicate with emergency department staff and enhance patient care.”

The cloud-based technology allows for the high-speed transmission of data and images from emergency medical service personnel to providers at the Virginia Mason Emergency Department. This will enable faster starts to emergency medical treatment for ambulance-delivered patients suffering stroke, heart attack and other potentially life-threatening conditions.

“We are always seeking ways to improve quality, safety and the patient experience,” said Rea Berg, director, Virginia Mason Emergency Services.

A recent study determined that linking emergency responders in the field with medical providers at a hospital through sophisticated mobile technology speeds the time to treatment for stroke patients. The study concluded that “activation of mobile electronic stroke coordination in the field appears to promote a more expedited and successful care process.”

About Virginia Mason Health System Virginia Mason, founded in 1920, is a nonprofit regional health care system based in Seattle that serves the Pacific Northwest. In the Puget Sound region, the system includes 336-bed Virginia Mason Hospital; a primary and specialty care group practice of more than 500 physicians; outpatient medical facilities and services in Seattle, Bainbridge Island, Bellevue, Edmonds, Federal Way, Kirkland, Issaquah and Lynnwood; Bailey-Boushay House, the first skilled-nursing and outpatient chronic care management program in the United States designed specifically to meet the needs of people with HIV/AIDS; Benaroya Research Institute, which is internationally recognized for autoimmune disease research; Virginia Mason Foundation; and Virginia Mason Institute, which trains health care professionals and others around the world in the Virginia Mason Production System, an innovative management method for improving quality and safety.

Virginia Mason Health System also includes Virginia Mason Memorial, a 226-bed hospital serving Yakima Valley in central Washington since 1950. Virginia Mason Memorial includes primary care practices and specialty care services, including high-quality cardiac care; cancer care through North Star Lodge; breast health at `Ohana Mammography Center; acute hospice and respite care at Cottage in the Meadow; pain management at Water’s Edge; an advanced NICU unit that offers specialty care for at-risk infants; advanced services for children with special health care needs at Children’s Village; and The Memorial Foundation.

Media Contact:
Gale Robinette
Media Relations Manager
Virginia Mason Health System
(206) 341-1509


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