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SEATTLE – (Sept. 5, 2014) – Over the next month, Virginia Mason will open its new Critical Care Unit, new Surgery Center and new Oncology Unit in the Floyd & Delores Jones Pavilion.

  • Sunday, Sept. 7: The new 28-bed Critical Care Unit opens on Level 9 of the Jones Pavilion.
  • Monday, Sept. 22: The new 10-operating room Surgery Center opens on Level 3 of the Jones Pavilion.
  • Sunday, Oct. 5: The new 23-bed Oncology Unit opens on Level 18 of the Jones Pavilion.

“We’ve always envisioned the Jones Pavilion as a facility unlike any other in health care,” said Virginia Mason Chairman and CEO Gary S. Kaplan, MD. “These new floors further deliver on that vision.”

The thoroughly modern units reflect months-long design and planning processes that included Virginia Mason physicians, nurses and other team members; current and former patients; and members of the design and construction teams. Design and functional elements distinguishing the spaces were influenced by principles of the Virginia Mason Production System, the organization’s methodology for preventing waste, improving efficiency and developing the perfect patient experience.

Critical Care and Oncology Units

Nurses in the Critical Care and Oncology units will be assigned to “care zones” to maximize their observation of patients, decrease wasted motion and increase the amount of time patients receive care at their bedside. Each room is designed for one patient and includes ample space, plus a daybed that converts to an overnight bed, for family and other visitors.

All necessary electrical outlets and medical equipment access points are located at the head of the bed in each room. Putting these tools at the point-of-use eliminates waste of motion by the clinical team. Also, patient rooms include pass-through cabinets so supplies can be serviced and restocked from outside, decreasing the number of team members who need to enter the room. This also reduces unnecessary steps by nurses, who can remain in the rooms with their patients and conveniently access needed supplies.

Nurses and other clinicians use voice-activated, hands-free devices to communicate quickly and quietly with each other. This ensures connectivity between caregivers no matter where they are on the unit, and preserves the noise-free, healing environment of the care space. 

Surgery Center

The new Surgery Center will ultimately have 10 operating rooms, with four opening in September. Every detail of the rooms was tested through case simulations in full-scale mock ups and a design process that included surgeons, anesthesiologists, nurses and technicians working with the design and construction teams.

The center has a state-of-the-art hybrid operating room that combines traditional surgical techniques with advanced imaging technology. This feature enables surgeons to use image guidance with a fluoroscope during surgery and evaluate results as the surgery proceeds. This less-invasive approach promotes safer care and improved outcomes for patients.

The Surgery Center includes six private bays where patients prepare for their surgery. The design of the bays allows patients’ loved ones to remain comfortably at their side until it’s time to be transported into the operating room. 

The new Critical Care and Oncology Units replace older units at Virginia Mason and do not increase the hospital’s number of licensed beds from 336. The Surgery Center allows for future growth of surgical services. Together, these new units occupy nearly 106,000 square feet in the Jones Pavilion.

The architects were TGB Architects and ZGF Architects LLP. The general contractors were Turner Construction Co. and Skanska USA, with MacDonald-Miller, SASCO Electric and VECA Electric as significant subcontractors.

The Floyd & Delores Jones Pavilion, which is connected to Virginia Mason Hospital’s Central Pavilion, opened in 2011. Other patient services in the Jones Pavilion include the Emergency Department, the Inpatient Orthopedics Unit, and the Integrated Procedural Unit in which physicians from the Digestive Disease Institute at Virginia Mason treat patients for a variety of gastrointestinal conditions.

About Virginia Mason
Virginia Mason, founded in 1920, is a nonprofit regional health care system in Seattle that serves the Pacific Northwest. Virginia Mason employs 6,000 people and includes a 336-bed acute-care hospital; a primary and specialty care group practice of more than 460 physicians; regional medical centers throughout the Puget Sound area; and Bailey-Boushay House, the first skilled-nursing and outpatient chronic care management program in the U.S. designed and built specifically to meet the needs of people with HIV/AIDS. Benaroya Research Institute at Virginia Mason is internationally recognized for its breakthrough autoimmune disease research. Virginia Mason was the first health system to apply lean manufacturing principles to health care delivery to eliminate waste, lower cost, and improve quality and patient safety. Virginia Mason website:

To learn more about Virginia Mason, please visit or follow @VirginiaMason on Twitter. To learn how Virginia Mason is transforming health care and to join the conversation, visit our blog at

Media Contact:
Gale Robinette
Virginia Mason Media Relations
(206) 341-1509


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