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Health Equity Index 2020

SEATTLE — (Aug. 31, 2020) — Virginia Mason was today designated an LGBTQ Health Care Equality Leader for the fourth year by the Human Rights Campaign (HRC) Foundation.

Virginia Mason, a non-profit organization celebrating its Virginia Mason centennial, earned the top score of 100 in HRC’s 2020 Healthcare Equality Index survey. It scores organizations on criteria such as non-discrimination and staff training; LGBTQ and transgender patient services and support; and community outreach that supports equitable treatment and inclusion for LGBTQ individuals.

“I am very proud of our team members for their focus on these important patient experience efforts,” said Virginia Mason Chairman and CEO Gary S. Kaplan, MD. “Receiving a top score in the Healthcare Equality Index survey reflects the commitment across our organization to providing quality care for everyone and treating all individuals with respect.”

The index is a benchmarking tool that evaluates health care facilities' policies and practices related to the equity and inclusion of LGBTQ patients, visitors and employees. The survey evaluates health care facilities nationwide and is conducted annually by the Human Rights Campaign Foundation, the educational arm of America's largest civil rights organization working to achieve equality for lesbian, gay, bisexual, transgender and queer people.

This year, 765 health care facilities participated in the HEI survey, with 495 earning the LGBTQ Health Care Equality Leader designation. Another 193 facilities were awarded Top Performer status.

“The health care facilities participating in HRC’s Healthcare Equality Index are not only on the front lines of the COVID-19 pandemic, they’re making it clear from their participation in the survey that they stand on the side of fairness and are committed to providing inclusive care to their LGBTQ patients,” said HRC President Alphonso David. “In addition, many have made strong statements on racial justice and equity and are engaging in efforts to address racial inequities in their institutions and communities. We commend all the HEI participants for their commitment to providing inclusive care for all.”

About Virginia Mason Health System
Virginia Mason, founded in 1920, is a nonprofit regional health care system based in Seattle that serves the Pacific Northwest. In the Puget Sound region, the system includes 336-bed Virginia Mason Hospital; a primary and specialty care group practice of more than 500 physicians; outpatient medical facilities and services in Seattle, Bainbridge Island, Bellevue, Edmonds, Federal Way, Kirkland, Issaquah and Lynnwood; Bailey-Boushay House, the first skilled-nursing and outpatient chronic care management program in the United States designed specifically to meet the needs of people with HIV/AIDS; Benaroya Research Institute, which is internationally recognized for autoimmune disease research; Virginia Mason Foundation; and Virginia Mason Institute, which trains health care professionals and others around the world in the Virginia Mason Production System, an innovative management method for improving quality and safety.

Virginia Mason Health System also includes Virginia Mason Memorial, a 226-bed hospital serving Yakima Valley in central Washington since 1950. Virginia Mason Memorial includes primary care practices and specialty care services, including high-quality cardiac care; cancer care through North Star Lodge; breast health at `Ohana Mammography Center; acute hospice and respite care at Cottage in the Meadow; pain management at Water’s Edge; an advanced NICU unit that offers specialty care for at-risk infants; advanced services for children with special health care needs at Children’s Village; and The Memorial Foundation.

Media Contact:
Gale Robinette
Media Relations Manager
Virginia Mason Health System
(206) 341-1509

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