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Virginia Mason Begins Reopening Outpatient Services for In-Person Visits
SEATTLE – (May 8, 2020) – Virginia Mason began resuming in-person, non-urgent medical care at its outpatient clinics this week, with special measures – including requiring everyone to wear masks and practice physical distancing – for the safety of patients, visitors and team members.
“Our community has made progress in its response to COVID-19 and we must remain vigilant in the months ahead,” said Donna Smith, MD, executive medical director. “It’s also critical that we reopen in-person primary care and other medical services at this time. These services are essential for maintaining health and managing chronic conditions that, left untreated, can worsen into medical emergencies for our patients.”
Special safety measures at Virginia Mason facilities include: When checking in, patients are screened for symptoms, provided a mask, and escorted to a private exam room as quickly as possible to reduce use of waiting rooms; individuals with respiratory symptoms are immediately taken to private rooms; floors are marked to ensure at least six feet of space between people; high-touch surfaces, such as chairs, armrests, door knobs and elevator buttons are regularly disinfected; protective Plexiglass shields have been installed at registration stations; and, as always, Virginia Mason team members wash their hands frequently and strive to maintain a safe and clean care environment.
“Quality and safety are our highest priorities,” Dr. Smith said.
Individuals have several options for scheduling in-person and virtual appointments with Virginia Mason providers.
Virginia Mason, like other medical centers across Washington state, suspended most in-person, non-urgent medical services and elective surgeries several weeks ago in response to Washington Gov. Jay Inslee’s proclamation as the community focused on the COVID-19 crisis.
In addition to its main campus on First Hill in Seattle, Virginia Mason has outpatient medical facilities in Bainbridge Island, Bellevue, Edmonds, Federal Way, Issaquah, Kirkland, Lynnwood, and University Village near the University of Washington campus.
About Virginia Mason Health System
Virginia Mason, founded in 1920, is a nonprofit regional health care system based in Seattle that serves the Pacific Northwest. In the Puget Sound region, the system includes 336-bed Virginia Mason Hospital; a primary and specialty care group practice of more than 500 physicians; outpatient medical facilities and services in Seattle, Bainbridge Island, Bellevue, Edmonds, Federal Way, Kirkland, Issaquah and Lynnwood; Bailey-Boushay House, the first skilled-nursing and outpatient chronic care management program in the United States designed specifically to meet the needs of people with HIV/AIDS; Benaroya Research Institute, which is internationally recognized for autoimmune disease research; Virginia Mason Foundation; and Virginia Mason Institute, which trains health care professionals and others around the world in the Virginia Mason Production System, an innovative management method for improving quality and safety.
Virginia Mason Health System also includes Virginia Mason Memorial, a 226-bed hospital serving Yakima Valley in central Washington since 1950. Virginia Mason Memorial includes primary care practices and specialty care services, including high-quality cardiac care; cancer care through North Star Lodge; breast health at `Ohana Mammography Center; acute hospice and respite care at Cottage in the Meadow; pain management at Water’s Edge; an advanced NICU unit that offers specialty care for at-risk infants; advanced services for children with special health care needs at Children’s Village; and The Memorial Foundation.
Media Relations Manager
Virginia Mason Health System