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SEATTLE – (May 31, 2016) – Virginia Mason has announced several leadership changes designed to better meet the needs of patients and the organization as it looks to the future.

Suzanne Anderson

Suzanne Anderson has been promoted to president of Virginia Mason Medical Center and named executive vice president of Virginia Mason Health System, effective June 1.

Anderson will partner with Chief Medical Officer Michael Glenn, MD, in overseeing patient care services at the medical center. Additionally, she has responsibility for finance, human resources, health resource services, information systems and support services, as well as the organization-wide focus on continuous improvement.

“I am extremely honored for this opportunity to help guide the work of a wider array of teams in our great organization as we collaborate to provide a health care experience in the ambulatory and hospital settings that is second to none,” said Anderson, who joined Virginia Mason in 2007 and previously served as senior vice president, executive vice president, chief financial officer and chief information officer.

In addition, Katerie Chapman, senior vice president and hospital administrator, will assume responsibility for outpatient services in addition to her leadership of the hospital. In the expanded role as senior vice president for patient care services, Chapman also oversees Bailey-Boushay House and several other functions to align and integrate clinical and care delivery services.

“This realignment of senior leadership responsibilities will ensure Virginia Mason has the management structure in place to thrive in the years to come,” said Chairman and CEO Gary S. Kaplan, MD. “These changes further strengthen our organization’s position as the Quality Leader and will facilitate continued growth and financial success.

“We are excited about the continued growth of our organization,” he added. “Our journey to improve the quality and safety of patient care locally while lowering costs has attracted attention across the nation and around the world.”

Other promotions announced by Virginia Mason, also effective June 1:

  • Craig Goodrich, senior vice president for Finance and Accounting, has been promoted to chief financial officer.
  • Santokh Gill, executive director of Strategic Relationships, has been promoted to vice president, Patient Care Services. His new role includes accountability for the Virginia Mason Cancer, Digestive Disease, Heart and Neuroscience institutes.
  • Steve Schaefer, vice president, has been promoted to senior vice president, Support Services.
  • Julie Sylvester, executive director of Business Development, has been named vice president, Business Development.
  • Joyce Lammert, MD, medical director, Hospital, has been promoted to executive medical director.
  • Donna Smith, MD, medical director, Clinic, has been promoted to executive medical director.

About Virginia Mason Health System Virginia Mason, founded in 1920, is a nonprofit regional health care system based in Seattle that serves the Pacific Northwest. In the Puget Sound region, the system includes 336-bed Virginia Mason Hospital; a primary and specialty care group practice of more than 500 physicians; regional medical centers in Seattle, Bainbridge Island, Bellevue, Federal Way, Kirkland, Issaquah and Lynnwood; Bailey-Boushay House, the first skilled-nursing and outpatient chronic care management program in the U.S. designed and built specifically to meet the needs of people with HIV/AIDS; Benaroya Research Institute, which is internationally recognized for autoimmune disease research; and Virginia Mason Institute, which trains health care professionals and others from around the world in the Virginia Mason Production System, an innovative management methodology for continually improving quality, safety and efficiency. Virginia Mason online:

Virginia Mason also includes Yakima-based Memorial Family of Services and Yakima Valley Memorial Hospital, a 226-bed facility serving the Yakima Valley in Central Washington since 1950. Memorial Family of Services comprises primary care practices and specialty care services, including high quality cardiac care, a continuum of cancer care, hospice care, and advanced services for children with special health care needs. Memorial online:

Media Contact:
Gale Robinette
Media Relations Manager
Virginia Mason Health System
(206) 341-1509


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