COVID-19 Vaccine Information

Vaccination Information Resources

The following resources are available to assist eligible individuals with vaccination-related questions:

  • COVID-19 vaccination helpline (206) 341-0985 staffed by Virginia Mason Franciscan Health team members to assist individuals with non-clinical, immunization-related questions. It is available Monday through Friday from 8 a.m. to 3:30 p.m.
  • Summary of how to get appointed for COVID-19 vaccination.
  • Video showing eligible individuals scheduled for vaccinations at the Amazon Meeting Center what to expect when they arrive.

This resource is available Monday through Friday from 8 a.m. to 3:30 p.m. Due to current demand for assistance, we anticipate long hold times and appreciate your patience.

Common needs the helpline can assist with include:

  • Waitlist questions
  • Assistance with scheduling first doses
  • Assistance with scheduling second doses (ONLY for those who already received their first dose from Virginia Mason Medical Center)
  • Vaccine registration information changes (e.g., email address or cell phone)
  • Questions about the vaccine that are not available on

Virginia Mason Franciscan Health will only provide a second dose to those who have already received their first dose from Virginia Mason Medical Center; help line team members cannot add patients to the waitlist or assist with scheduling an appointment for a second dose of the vaccine if the patient has not received a first dose.

Are You Eligible for the COVID-19 Vaccine?

Select the option that applies to you.

I am in phase 1A or 1B
I am not in phase 1A or 1B

The Vaccine is Now Available for Groups 1A and 1B Tier 1

Virginia Mason has been and will continue actively supporting COVID-19 vaccine administration efforts for team members and Puget Sound-area residents based on current guidelines from the Centers for Disease Control and Prevention and Washington State Department of Health (DOH).

Virginia Mason remains focused on supporting the state DOH’s goal to vaccinate health care workers and people living in congregate living facilities, known as Phase 1A in addition to those who are 65 and older and those who are 50 and older who meet the criteria for a multigenerational household as defined by, known as Phase 1B Tier 1.

How to Get Appointed for COVID-19 Vaccination

Here is a summary of how to get appointed for vaccination, including information about how to register for Virginia Mason’s COVID-19 Vaccine Wait List.

More Information