Important Patient & Visitor Facility Information
To ensure our facilities are safe places, face coverings must be worn at all times. Learn more about clinic and hospital visits.
(888) 862-2737 or View Key Phone Numbers
- Contact a Patient
- Contact Your Physician
- Provide Feedback About Your Care Experience
- Provide Feedback About Our Website
- Opt Out of Virginia Mason Mail
- (206) 223-6881
- (888) 862-2737
Monday through Thursday:
8 a.m. to 5:30 p.m.
9 a.m. to 5 p.m.
For questions regarding how your insurance company will process charges for a service or procedure, please contact your insurance company or review your benefits handbook.
Learn about the Patient Cost Estimator to determine out-of-pocket costs for medical and surgical services.
- (206) 223-6601
- (800) 553-7803
- Contact billing online
Contact a patient
There are two ways to contact a patient staying in the hospital:
1. Send a note to a patient staying in our hospital via email
2. Contact a patient in our hospital by calling (888) 862-2737
- (888) 862-2737
- Email a patient
Contact your physician
You can contact your physician by calling their office or requesting
a secure message via MyVirginiaMason.
- (206) 223-6600
- Send a secure message MyVirginiaMason
Provide feedback about your care experience
Virginia Mason welcomes your feedback. We invite you to tell us how we are doing.
Note: Due to the pandemic, we are experiencing increased patient feedback. Your input is important and we retain all of it. Due to increased patient feedback and less staffing, we may not respond personally to your comments.
Join our Patient-Family Partner Program.
Learn more »
Nominate a Virginia Mason nurse for the
Provide feedback about our website
We welcome your suggestions, ideas, comments and feedback. Please send any improvements or suggestions.
- Website feedback form
Opt out of Virginia Mason mail
You can opt out of receiving Virginia Mason newsletters and promotional materials via postal mail by completing the online opt out form.
- Online opt out form