Contact Us

COVID Safety Poster

Important Patient & Visitor Facility Information

To ensure our facilities are safe places, face coverings must be worn at all times. Learn more about clinic and hospital visits.

(888) 862-2737 or View Key Phone Numbers


Please call or use MyVirginiaMason to schedule an appointment. If you want to research a physician you can use the find a physician tool.

  • Phone
  • (206) 223-6881
  • (888) 862-2737


Monday through Thursday:
8 a.m. to 5:30 p.m.
9 a.m. to 5 p.m.

For questions regarding how your insurance company will process charges for a service or procedure, please contact your insurance company or review your benefits handbook.

Learn about the Patient Cost Estimator to determine out-of-pocket costs for medical and surgical services.

  • Phone
  • (206) 223-6601
  • (800) 553-7803

Contact a patient

There are two ways to contact a patient staying in the hospital:
1. Send a note to a patient staying in our hospital via email
2. Contact a patient in our hospital by calling (888) 862-2737

  • Phone
  • (888) 862-2737

Contact your physician

You can contact your physician by calling their office or requesting
a secure message via MyVirginiaMason.

  • Phone
  • (206) 223-6600

Provide feedback about your care experience

Virginia Mason welcomes your feedback. We invite you to tell us how we are doing.

Note: Due to the pandemic, we are experiencing increased patient feedback. Your input is important and we retain all of it. Due to increased patient feedback and less staffing, we may not respond personally to your comments.

Join our Patient-Family Partner Program.
Learn more »

Nominate a Virginia Mason nurse for the
DAISY Award.

Report a lost or found item.

  • Phone
  • Patient relations
  • (206) 223-6616

Provide feedback about our website

We welcome your suggestions, ideas, comments and feedback. Please send any improvements or suggestions.

Opt out of Virginia Mason mail

You can opt out of receiving Virginia Mason newsletters and promotional materials via postal mail by completing the online opt out form.