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Charleen Tachibana
Charleen Tachibana
Senior Vice President,
Quality and Safety
Chief Nursing Officer

SEATTLE – (April 26, 2018) — Charleen Tachibana, RN, DNP, FAAN, senior vice president for Quality and Safety and chief nursing officer at Virginia Mason, has joined The Beryl Institute’s Nurse Executive Council (NEC), which is comprised of nurse executives and managers committed to improving the health care experience for all patients.

Patient experience is a focus at Virginia Mason, which is one of the few medical centers in the United States to receive the Outstanding Patient Experience Award from Healthgrades for five consecutive years (2013-2017).

Members of the Nurse Executive Council work with The Beryl Institute to develop strategies for nurse leader engagement in the broader patient experience movement, as well as inform the efforts of the Texas-based institute that are aimed at improving the patient experience. Virginia Mason is nationally recognized for its patient experience initiatives.

“We’re excited to have Charleen Tachibana as part of the Nurse Executive Council as we work to expand the involvement of nurses at all levels, from the C-suite to the front lines of care, and support them in positively impacting experience efforts in their own organizations,” said Jason Wolf, PhD, CPXP, president, The Beryl Institute.

The NEC was formed in 2017.

“As we continue to grow the institute community, we maintain the perspective that all voices are essential in the patient experience conversation,” Wolf said. “We have always believed, and our research has reinforced, that executive support and engagement are critical to patient experience success.”

About Virginia Mason Health System
Virginia Mason, founded in 1920, is a nonprofit regional health care system based in Seattle that serves the Pacific Northwest. In the Puget Sound region, the system includes 336-bed Virginia Mason Hospital; a primary and specialty care group practice of more than 500 physicians; outpatient medical facilities and services in Seattle, Bainbridge Island, Bellevue, Edmonds, Federal Way, Kirkland, Issaquah and Lynnwood; Bailey-Boushay House, the first skilled-nursing and outpatient chronic care management program in the United States designed specifically to meet the needs of people with HIV/AIDS; Benaroya Research Institute, which is internationally recognized for autoimmune disease research; and Virginia Mason Institute, which trains health care professionals and others from around the world in the Virginia Mason Production System, an innovative management methodology for continually improving quality, safety and efficiency.

Virginia Mason Health System also includes Virginia Mason Memorial, a 226-bed hospital serving Yakima Valley in central Washington since 1950.

Media Contact:
Gale Robinette
Media Relations Manager
Virginia Mason Health System
(206) 341-1509

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