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How to Make a Payment

Credit policy:
All charges are due and payable upon receipt of your statement. If you are unable to pay the entire amount due, please contact our Patient Account Specialists at (206) 223-6601 or (800) 553-7803 to discuss payment options. A processing fee of $25 will be assessed on all returned checks.

Paying your bill:
The “amount due from patient” as reflected on your statement is due and payable upon receipt of your statement. Virginia Mason accepts cash, personal checks, money orders, VISA, MasterCard, American Express and Discover cards.

Pay in person:
You may pay in person at our cashier office in the Buck Pavilion at the Seattle Main Campus or at any of our regional clinic locations.

Pay online:
You may access your account online for review and/or payment. Please log on to enroll.

Pay by mail:
You may submit payment by mail by sending it to:
Virginia Mason
P.O. Box 34924
Seattle, WA 98124-1924
When sending payment, please be sure to enclose
the hospital or clinic payment coupon portion of
your statement.


Pay by phone:
You may pay by phone by calling:
Patient Account Services
(206) 223-6601 or (800) 553-7803
Representatives are available Monday through Thursday from 8 a.m. to 5:30 p.m. and Friday from 9 a.m. to 5 p.m.

Charity care:
Virginia Mason encourages you to apply for Charity Care if you need help paying your charges (Download a PDF copy of the policy). We grant Charity Care based on eligibility and income. Applications are available from Patient Financial Services staff located in the main lobbies of the Buck and Lindeman Pavilions at our Seattle Main Campus or the Financial Services Representatives at our regional clinics. To request an application by phone, please call (206) 223-6601 or (800) 553-7803 or click here.

Uninsured self-pay discount:
Patients without health insurance are eligible for a 25 percent discount on certain medically necessary hospital and/or clinic services. This policy does not apply to co-payments, deductible or out-of-pocket expenses after your insurance company has made payment. If you have questions about this self pay discount, please contact our Patient Account Specialists at (206) 223-6601 or (800) 553-7803.

© 2014 Virginia Mason Medical Center | 1100 Ninth Avenue, Seattle, WA 98101