Your care is very important to us. Below is general information about Virginia Mason, which may help you during your visit to the downtown Seattle campus.

  • What to Bring for Your Appointment

Here's what you should bring for your appointment:

  • Photo ID
  • Insurance card(s)
  • List of current medications
  • Questions you may have for your provider
  • Hotels and Accomodations

  • Inn at Virginia Mason (located on the medical center campus)
    Call toll free at (800) 283-6453
  • Baroness Hotel (across the street from medical center campus)
    Call (206) 624-0787

For more information, VirginiaMason.org/Amenities

  • Parking, Locations and Directions

The Seattle campus covers several city blocks and is comprised of a number of buildings.

  • Health History Form

If you are a new patient to Virginia Mason, please print, fill out and bring the health history form with you to your appointment. For more information,
VirginiaMason.org/Before-You-Arrive

  • Checking in for a Procedure

Consultation appointment check-in will take place at either the Buck Pavilion (1100 Ninth Ave.), Level 1 or Lindeman Pavilion (1201 Terry Ave.), Level 2. Most patients are asked to arrive for check-in 15 minutes before appointments.

  • Hospital Access

The hospital doors at 925 Seneca St. are open from 5:30 a.m. to 9 p.m. The doors to the Emergency Department are open 24 hours a day. Access the Emergency Department from Spring Street, which leads to the Jones Pavilion, Level 7. For more information, VirginiaMason.org/Jones

  • Medical Records

Virginia Mason is happy to provide a copy of your health information at no cost to you. To request copies of your records, please fill out and return the Virginia Mason Authorization to Release Patient Health Information form. For more information, VirginiaMason.org/Medical-Records

  • Find a Physician

Search through Virginia Mason's 480 doctors, surgeons, ARNPs and clinical staff in Seattle and the Puget Sound area. Find a physician at VirginiaMason.org/Providers

  • MyVirginiaMason

MyVirginiaMason is the newest way to stay in touch with your Virginia Mason care team and get up-to-date medical information, all from the convenience and privacy of your own home — available 24 hours a day, 7 days a week. For more information, MyVirginiaMason.org

  • Awards: Recognized for Quality

Virginia Mason has received numerous awards and much recognition for our efforts to improve patient safety and quality of care. Highlights at VirginiaMason.org/QualityAwardsRecognition

  • About Your Bill

We bill a hospital facility charge in addition to a professional (physician) charge for certain outpatient services performed at the Seattle Campus. Depending on your insurance coverage, you may pay more for some services performed here than you would at one of our regional clinics. Learn about billing at VirginiaMason.org/Billing

  • Key Telephone Numbers

Find key telephone numbers for the Seattle Main Clinic and neighborhood clinics. View numbers at VirginiaMason.org/Key-Phone-Numbers

  • Cafeteria

The cafeteria is located on the Hospital, Level 4. Meals are served seven days a week from 6 a.m. to 7 p.m.; special holiday hours may apply.