A Message from the CEO
2017 was a year of looking to the future at Virginia Mason Memorial. One year after affiliating with Virginia Mason Health System, integration work on all fronts is well underway, readying us for the uncertain health care terrain ahead. This work exemplifies Memorial’s mission: Achieving health with you in new ways.
Clinical care synergies with Virginia Mason have made a tremendous contribution to quality and safety improvements and the patient experience. We have worked to achieve a close collaboration in compliance, privacy, security, finance, legal and risk management. Information system governance and capabilities have also been integrated.
In addition, our work to streamline and reduce waste using the Virginia Mason Production System (VMPS) has steadily grown. At ‘Ohana Mammography Center, for example, the wait time for mammogram results was reduced from about five days to a few hours after a kaizen improvement event. By the end of 2017, 77 percent of our leaders either had completed or were in VMPS training.
Such innovation in care goes hand-in-hand with our commitment to serving a community that is diverse in age, income and nationality. More than 30 percent of adults in Yakima County are obese, and almost 20 percent live in poverty. The median household income in the county is a little more than $47,000.
To address some of the greatest needs in our Central Washington community, Memorial has identified five key priorities: access to care, health equity, chronic disease prevention and screening, adverse childhood experiences and infant mortality.
In response, Memorial brought on two longstanding clinics with large, vibrant practices: Generations OB/GYN and Orthopedics Northwest.
Throughout Virginia Mason Memorial, teamwork remains vital for both safety and quality of care. It is a complicated time in health care, and hospitals and clinics are only as good as those who care for patients. Our shared vision is that patients receive the same high quality, coordinated care at Virginia Mason Memorial in Yakima or at Virginia Mason in Seattle.
Virginia Mason Memorial