Key Outcomes

Virginia Mason Leadership Compact

Focus on Patients

  • Promote a culture where the patient comes first in everything we do
  • Continuously improve quality, safety and compliance

Promote Accountability

  • Develop exceptional working-together relationships that achieve results
  • Demonstrate the highest levels of ethical and professional conduct
  • Promote trust and accountability within the team

Listen and Communicate

  • Communicate Virginia Mason values
  • Courageously give and receive feedback
  • Actively request information and resources to support strategic intent, organizational priorities, business decisions and business outcomes

Take Ownership

  • Implement and monitor Virginia Mason approved standard work
  • Foster understanding of individual/team impact on Virginia Mason economics
  • Continuously develop one’s ability to lead and implement the Virginia Mason Production System
  • Participate in and actively support organization/group decisions
  • Maintain an organizational perspective when making decisions
  • Continually develop oneself as a Virginia Mason leader 

Foster Change and Develop Others

  • Promote innovation and continuous improvement
  • Coach individuals and teams to effectively manage transitions
  • Demonstrate flexibility in accepting assignments and opportunities
  • Evaluate, develop and reward performance daily
  • Accept mistakes as part of learning
  • Be enthusiastic and energize others