Billing & Accounts

The Patient Account Services Department is here to answer questions about Virginia Mason's billing process. If you have a question about how your insurance company will process charges for a service or procedure, please contact your insurance company or review your benefits handbook.

  • By Phone: Dial (206) 223-6601 or toll-free (800) 553-7803. TTY/TTD (206) 344-7984. Representatives are available Monday through Thursday from 8 a.m. to 5:30 p.m. and Friday from 9 a.m. to 5 p.m.
  • In Writing:
    Virginia Mason Medical Center
    P.O. Box 24163 M.S. M4-PA
    Seattle, WA 98124-8859
  • By Fax: (206) 515-5803
  • Billing Inquiries: 
  • E-Statement Sign Up: